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Cancellation Policy
   
 

                                Cancellation Policy

Cancellations made within 48 hours of tour date incur a 100% cancellation fee. Cancellations made with more than 48 hours notice will not incur a penalty however a 10% administration charge may apply.

Ketetahi One Way Morning Shuttle
For cancellations made within 24 hours of arrival day, loss of 100% of the total fare.

Travel Insurance is recommended to cover any unforeseen circumstances.

If we need to cancel due to poor weather conditions we offer a transfer of your ticket to another day that suits you or a full refund. Should you choose  not to proceed after arriving at the start point there is no refund.